Unlike some other Boarding facilities, you are able to drop off or pickup your pet 7 days a week. We figure if we have to be at the office anyway, tending to our furry clients, why not
offer this service? This is one thing that bothered my sister and I
greatly about other Boarding Facilities. We hated coming home from
vacation on a Saturday knowing that we would not be able to get our pets
until Monday ... It made Sunday a very lonesome day.
Monday, Tuesday, Thursday - Saturday 8:30am and 5:30pm
Wednesday, Sunday and Holidays 7:30 am, 12:00 pm or 6:30 pm. You must PREARRANGE one of these pickup/Dropoff times.*
* (If no dogs are expected IN/OUT, we do not unlock the doors. So, if you deviate from your PREARRANGED time, you will need to call a leave a message at least 2 hours before the next pickup/dropoff time) ________________________________________________________________________
A typical schedule during our 'regular' business hours (our 'off' day routines vary slightly) is that we start our day between 6:30 and 7:00am walking, cleaning and feeding. Then, around 12:00, we take your pet out again, this time for a longer period to get some playtime in. We also clean again. Then, at 4:00 we start feeding and cleaning ... yet again, and by 5:00 we walking/playing for the final time that day. We wrap up our day at around 6:00. Of course, there are exceptions to this schedule as some pets need to be taken out a little more often than others :). Throughout the day, we are giving your pet loving attention inside.
We take great pride in the care and attention that we give our pet guests. Their safety and well being is our utmost importance.
Deposits:Typically, we do NOT require a deposit as assurance of your boarding reservation. We pride ourselves on the honor system. We like to believe that if people make a reservation for their pet to be boarded, that if something should come up and they can't make it, that they will let us know in a timely manner. We usually have a waiting list during holidays and summer months and it's usually not a problem filling a vacant spot. Occasionally, we have that one person that decides to 'stand us up' at the last minute and it's too late to get a replacement board and we loose out on hundreds of dollars. For those individuals who have "stood us up" in the past, your file has been marked and we will require a 50% deposit on your next boarding reservation. This deposit will only be refundable if you give us a "in Person" 48 hour advance notice of your cancellation.
People Aggressive Dogs At our discretion, we may require a "Meet and Greet" session prior to Boarding to determine if it is safe for owner's, and staff, to handle your dog.
Large/Giant Breeds that are 'Excessive' Pullers on the Leash During the majority of your dog's stay, your dog will be tended to by the Female owners. Since SAFETY is our Top Priority, if we feel we cannot walk your pet safely (if your dog is dragging us while walking or jumping and biting at the leash), we will not be able board your dog until at which time he/she is leash trained. Again, at our discretion, we may require a "Meet and Greet"
session prior to Boarding to determine if it is safe for owner's, and
staff, to handle your dog.
Destructive Dogs If your fur baby is destroying his/her Suite, we will not be able to board them
Dogs that have not had their shots administered by a Veterinarian In order to board, we must have proof of Rabies, Distemper, Parvo and Bordetella. These shots must be administered by a Veterinarian. We do NOT accept shots from Holistic Vets, nor do we accept shots owner's have administered themselves. If you have rescued your dog and the Rescue facility has administered the shots, we will need proof of the shots on the Rescue's letterhead.
Puppies We will no longer board puppies unless they have
completed their FULL series of shots. Puppies normally complete
this series between 4 and 6 months of age.
No longer does your pet need to stay in a cage/crate like environment. Our suites are like having a room all of their own.
Suite sizes range from 3.5' x 3' to 4' x 13'. Each has solid 8ft walls on three sides. The fourth side of the suite is a gate. Each suite is designed with a 'theme' in mind.
Pictured here is our "Princess Suite". Please see our Photo Gallary for more pictures of our themed suites.
We have 15 Suites available, 4 are small, 7 are medium, 3 are large and 1 that is Giant. But, don't let the number of our medium suites fool you. Our medium size suites will hold an 80 lb Lab comfortably.
We also want to assure you that, at our Boarding facility, your pet will be taken outside, at the very least, 3 times a day. Our Suites do not have a built in drainage system. Therefore, to avoid 'messes', we make sure your pets are taken out several times a day.
We also have a 25'x25', 8 ft tall Outdoor Play area. We are so pleased to offer your pets both on-leash walking along the Wildcat creek and off-leash, supervised, play time in our Outdoor Play area. And, remember, we never charge extra for play-time or walking your dog like other places*. Our prices are all inclusive. All pets get, at least, 3 outside walks/playtimes.
What you will need should you board with us
Highly Recommended but NOT necessary:
Pet Food and Treats. We don't want to mess up your pet's digestive system. So, we recommend you bring in the food your pet is used to eating.
Not necessary, but certainly OK:
Pet bedding and toys. We do have our own beds and bedding, but sometimes your pet may be more comfortable with his own 'scents'.
Proof that the following shots are current: Parvo, Distemper, Kennel Cough and Rabies. (Note: If your dog is due for shots, shots should be administered 7 days prior to Boarding to be effective)
First time clients are also required to fill out an Enrollment Form, a DogProfile, a Medical Info Vet Release, and sign a Service Agreement. You may down load these forms, from our Forms page, and bring them with you to our office or you can email them to us.
We will also need to bring any Medications your pet(s) may be on. We will happy to administer medications free of charge.
We welcome you to come in and tour our Boarding area ANYTIME during normal office hours. We have nothing to hide. Please stop in and see us. Also, if you want like to read more on why you should choose us for your Boarding needs, please refer to our top '10 reasons to choose us' page.
We are a small, but personal, facility. We have 15 boarding suites available and they go fast. So, call us to early to reserve your spot. Holidays, Spring Break, Fall Break and Summer are our busiest times (basically, anytime the schools are out). People start booking for these 'prime seasonal' spots months in advance. So, please be pro-active. When schools are in session, bookings are easier, but weekends do fill up. So, please call in as soon as possible.
Choosing your own Suite
Some people have asked if they can choose what suite their dog(s) stays in. The answer to this question is no. Why? Well, we try to accommodate as many of our clients as we can as best as we can. Thus, where we put your dog is based on occupancy(some clients have more than one dog that they want boarded together in the same suite ... they may require a certain size suite),availability(certain suites may have already been booked out),size(it wouldn't make sense to put a little 7# dog in our 4' x13' suite when a 100# dog needs it), and temperament (some suites 'fit' certain dogs better .....If you have an overly shy dog, it is probably best to have a suite with curtains ... If you a have chewer, it is probably best not to have a suite with curtains ... If you have a 'dog' aggressive dog, some suites will not work well due to their proximity to our other suites ... and so on and so forth)
As a general rule, we do try to book out our Medium and Large suites first, then move on to booking the other suites. However, we do have clients that prefer smaller suites ...and that's OK, if there is one available.
We do our best to make your pet feel as comfortable and as safe as they possibly can be during their stay with us. Sometimes, with new dogs (as we don't yet know their personality), they start out in one suite, but then we find that they would really be more comfortable and feel more at ease if they were in a different suite. So, we will move them for their own benefit. We don't just board your dog, we get to know them and we 'listen' to them.
Quick Note on Cat Boarding:
We do not board cats. We feel cats would best be served by aIn Home Pet Care service. We no longer offer this service. However, we do know of a couple reputable ladies. We can give you their information if you call us.