Pickup or Drop off your Pet 7 days a Week !!! Monday, Tuesday, Thursday - Saturday Anytime between 8:30am and 5:30pm
Wednesday, Sunday and Holidays * PREARRANGED Pickup/Dropoff Times * 7:30 am, 12:00 pm or 6:30 pm * NOTE: We only unlock our doors if we are expecting someone. So, if you deviate from your PREARRANGED time, you will need to call a leave a message at least 2 hours before the next pickup/dropoff time.
Single dog: $30 per night, per Suite
Multiple pets in SAME Suite: $30 per night - 1st dog; $25 per night - 2nd dog; $25 per night - 3rd dog
Multiple pets in DIFFERENT Suites: $30 per night, per dog
Daycare: $20 per dog
Rabies, Distemper, Parvo, Bordetella
Applies during PEAK Seasons ONLY
to the increasing number of no-shows and last minute cancellations, we have
been forced to implement the following boarding reservation cancellation ..... We now Require a 10 day cancellation notice for all Stays that includes ANY days during our PEAK Seasons.
PEAK Boarding Seasons include Fall Break, Spring Break, Thanksgiving and Christmas into New Year's
- Cancellations cannot be made via Voicemail. You MUST speak to a Staff member - There is No Monetary penalty if Cancellation is 10 or more days in advance ** - Cancellations less the 10 days/No Shows will be required to pay for the whole boarding stay or will not be allowed to board with us again. - Repeat offenders, depending on severity, will either *** 1) Be Required to pay entire stay up front at booking (plus any outstanding balances) - Credit Card or Cash ONLY OR 2) Will not be allowed to Board again
** Upon your 10 day or more advance cancellation,
you will be given a confirmation word (this word will be written down on your
file BEFORE we give it to you along with the date/time you called and whom you
spoke with. This is to prevent people
from saying they called and cancelled in time when in fact they did not. Please
note that while there is no monetary penalty for Cancelling on time, we are
tracking all cancellations during our PEAK seasons. Frequent Cancellations, even on time
cancellations, might land you on our Repeat Offender list. PLEASE BE SURE YOU
ARE BOOKING A RESERVATION BECAUSE YOU ARE DEFINITELY PLANNING A TRIP AND NOT
BECAUSE YOU ‘MIGHT’ PLAN A TRIP AND JUST WANT TO ‘HOLD’ A SPOT.
PLEASE BE CONSIDERATE OF OTHERS WHO DEFINITELY NEED A BOARDING
***Refunds for Repeat offender deposits will
only be given if a 10 or more day cancellation notice is given. (Cancellation MUST
BE IN PERSON)
People Aggressive Dogs At our discretion, we may require a "Meet and Greet" session prior to Boarding to determine if it is safe for owner's, and staff, to handle your dog.
Large/Giant Breeds that are 'Excessive' Pullers on the Leash During the majority of your dog's stay, your dog will be tended to by the Female owners. Since SAFETY is our Top Priority, if we feel we cannot walk your pet safely (if your dog is dragging us while walking or jumping and biting at the leash), we will not be able board your dog until at which time he/she is leash trained. Again, at our discretion, we may require a "Meet and Greet"
session prior to Boarding to determine if it is safe for owner's, and
staff, to handle your dog.
Destructive Dogs If your fur baby is destroying his/her Suite, we will not be able to board them
Dogs that have not had their shots administered by a Veterinarian In order to board, we must have proof of Rabies, Distemper, Parvo and Bordetella. These shots must be administered by a Veterinarian. We do NOT accept shots from Holistic Vets, nor do we accept shots owner's have administered themselves. If you have rescued your dog and the Rescue facility has administered the shots, we will need proof of the shots on the Rescue's letterhead.
Puppies We will no longer board puppies unless they have
completed their FULL series of shots. Puppies normally complete
this series between 4 and 6 months of age.
No longer does your pet need to stay in a cage/crate like environment. Our suites are like having a room all of their own.
Suite sizes range from 3.5' x 3' to 4' x 13'. Each has solid 8ft walls on three sides. The fourth side of the suite is a gate. Each suite is designed with a 'theme' in mind.
Pictured here is our "Princess Suite". Please see our Photo Gallary for more pictures of our themed suites.
We have 15 Suites available, 4 are small, 7 are medium, 3 are large and 1 that is Giant. But, don't let the number of our medium suites fool you. Our medium size suites will hold an 80 lb Lab comfortably.
We also want to assure you that, at our Boarding facility, your pet will be taken outside, at the very least, 3 times a day. Our Suites do not have a built in drainage system. Therefore, to avoid 'messes', we make sure your pets are taken out several times a day.
We also have a 25'x25', 8 ft tall Outdoor Play area. We are so pleased to offer your pets both on-leash walking along the Wildcat creek and off-leash, supervised, play time in our Outdoor Play area. And, remember, we never charge extra for play-time or walking your dog like other places*. Our prices are all inclusive. All pets get, at least, 3 outside walks/playtimes.
What you will need should you board with us
Highly Recommended but NOT necessary:
Pet Food and Treats. We don't want to mess up your pet's digestive system. So, we recommend you bring in the food your pet is used to eating.
Not necessary, but certainly OK:
Pet bedding and toys. We do have our own beds and bedding, but sometimes your pet may be more comfortable with his own 'scents'.
Proof that the following shots are current: Parvo, Distemper, Kennel Cough and Rabies. (Note: If your dog is due for shots, shots should be administered 5 days prior to Boarding to be effective)
First time clients are also required to fill out an Enrollment Form, a DogProfile, a Medical Info Vet Release, and sign a Service Agreement. You may down load these forms, from our Forms page, and bring them with you to our office or you can email them to us.
We will also need to bring any Medications your pet(s) may be on. We will happy to administer medications free of charge.
We welcome you to come in and tour our Boarding area ANYTIME during normal office hours. We have nothing to hide. Please stop in and see us. Also, if you want like to read more on why you should choose us for your Boarding needs, please refer to our top '10 reasons to choose us' page.
We are a small, but personal, facility. We have 15 boarding suites available and they go fast. So, call us to early to reserve your spot. Holidays, Spring Break, Fall Break and Summer are our busiest times (basically, anytime the schools are out). People start booking for these 'prime seasonal' spots months in advance. So, please be pro-active. When schools are in session, bookings are easier, but weekends do fill up. So, please call in as soon as possible.
Choosing your own Suite
Some people have asked if they can choose what suite their dog(s) stays in. The answer to this question is no. Why? Well, we try to accommodate as many of our clients as we can as best as we can. Thus, where we put your dog is based on occupancy(some clients have more than one dog that they want boarded together in the same suite ... they may require a certain size suite),availability(certain suites may have already been booked out),size(it wouldn't make sense to put a little 7# dog in our 4' x13' suite when a 100# dog needs it), and temperament (some suites 'fit' certain dogs better .....If you have an overly shy dog, it is probably best to have a suite with curtains ... If you a have chewer, it is probably best not to have a suite with curtains ... If you have a 'dog' aggressive dog, some suites will not work well due to their proximity to our other suites ... and so on and so forth)
As a general rule, we do try to book out our Medium and Large suites first, then move on to booking the other suites. However, we do have clients that prefer smaller suites ...and that's OK, if there is one available.
We do our best to make your pet feel as comfortable and as safe as they possibly can be during their stay with us. Sometimes, with new dogs (as we don't yet know their personality), they start out in one suite, but then we find that they would really be more comfortable and feel more at ease if they were in a different suite. So, we will move them for their own benefit. We don't just board your dog, we get to know them and we 'listen' to them.
Typical Day ('off' Day Routines vary slightly)
We start our day between 6:30a and 7:00am walking, cleaning
At 11:30, we take your pet out again, this time for a longer period
to get some playtime in. We also clean again.
At 4:00p we start feeding and cleaning ... yet again, and by 5:00p we
walking/playing for the final time that day. We wrap up our day at around 6:00.
Of course, there are exceptions to this schedule as some pets need to be taken
out a little more often than others. Throughout the day, we are
giving your pet loving attention inside our facility.
We take great pride in the care
and attention that we give our pet guests. Their safety and well being is
our utmost importance.
Quick Note on Cat Boarding:
We do not board cats. We feel cats would best be served by aIn Home Pet Care service. We no longer offer this service. However, we do know of a couple reputable ladies. We can give you their information if you call us.